Welcome to our Practice
We’re here to make accessing your healthcare simple and convenient. From checking surgery times to ordering repeat prescriptions, our website is designed with you in mind.
Our friendly team is ready to help with everything from minor illnesses to managing long-term conditions. Together with our patients, we aim to provide the best care possible — in the clinic and online.
Appointments
Welcome to Anima.
Our new online triage and appointment system designed to help you quickly get the care you need.
What is Anima?
Anima is a secure online system that allows you to submit your medical requests directly to our team from your phone, tablet, or computer. Whether you’re asking for an appointment, a sick note, or updating your details, everything goes straight to our triage team, ensuring your request is reviewed and actioned as efficiently as possible.
You’ll be asked a few simple questions about your symptoms or request, and this information helps us make sure you’re seen by the right person at the right time.
You can use Anima to:
- Get help with medical problems
- Ask for sick notes or update personal details
- Submit non-urgent clinical or administrative requests
- Avoid waiting on hold—no more queuing on the phone
If you call reception, our team will go through the exact same questions with you over the phone, using Anima on your behalf – so whether you submit it yourself or call us, the process is the same.
Anima is part of our commitment to making your care faster, easier, and more convenient, while helping our team manage demand safely and fairly.
You can continue to book your routine blood tests, annual reviews or anything else a practice nurse can see you for via SystemOnline or by calling our reception team.
MEDICATION
Ordering online or using a green paper slip
Questions regarding your medications/prescription
Pharmacies offer many services, think Pharmacy First
YOUR HEALTH
How to request a sick note online
How to find a result of a test
Chase referral information
ADHD and Autism Referrals
We are receiving a significant number of requests for ADHD and autism referrals. We ask that before contacting us you read the following page we have written which explains the process.
REGISTRATION INFORMATION
Essential Information for New Patients
Use our online form to register as a new patient
Let us know if your details have changed
We are proud to be an Armed Forces Veteran Friendly Accredited GP Practice. This means our team is specially trained to understand the unique needs of veterans and provide the best possible care and support. By being part of this initiative, we are committed to identifying, supporting, and signposting veterans to appropriate services, ensuring they receive the care they deserve.
Information about the Practice
Meet the staff who work at our surgeries
Services we provide as a Practice and how you can access them
Where we are and accessibility information
Our Practice Latest News
Healthwatch Norfolk | Preparing for later life in Norfolk
5th June 2025Healthwatch Norfolk is the independent voice for patients, service users and carers in the county. We gather people’s views of […]
Healthwatch Norfolk | Family involvement in care: Experiences of Carers of people over 65
5th June 2025Healthwatch Norfolk is the independent voice for patients, service users and carers in the county. We gather people’s views of […]
Message from Practice365
3rd June 2025We have been notified by Practice365 that a news article was broadcasted to some practices in Norfolk and Waveney ICB via […]
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