Routine Appointments

Norfolk NHS Audiology Service – If you are over 50, you can self refer without the need for a GP referral

Physiotherapists help to restore movement and function when someone is affected by injury, illness or disability. This includes dealing with back ache, hip pain, shoulder pain, knee pain, women’s health physiotherapy and much more. Generally the NHS doesn’t offer referrals to orthopaedics unless someone has tried physiotherapy first.
You can self refer for NHS physiotherapy via the Integrated Therapy Partnership. Their website also has lots of useful self help leaflets.

The Wellbeing Team is our local service which you are able to self refer to. We often encourage patients to contact the wellbeing team who can provide various talking therapies including cognitive behavioural therapy. Their website also has lots of very useful self help material.

You can access urgent mental health support by calling 111 and selecting option 2. You can find more information about this here.

Mild to Moderate Mental Health Needs (up to age 25) – you can submit a self referral your child to the Norfolk and Waveney team via Just One Number. From the information received the team will decide which service best meets your child’s need.

Early Help – If you have difficulties in your family or are worried about your children, there are people who can offer help and support. Early Help is for children of any age (0-17) and their family. It’s about getting information, advice and guidance to prevent family worries escalating into bigger issues. You can phone the service on 0344 800 8020. You can self refer directly using this link.

Just One Norfolk is the local service for accessing child health resources. This includes child developmental advice, healthy lifestyle advice, speech and language information, emotional health and much more. You can access them using the link or calling 0300 300 0123.

Kooth is a free service which allows young people to seek advice and counselling, it also provides lots of online tools which young people can use to manage their symptoms

Solihull Parenting Course ‘Understanding Your Child’ is a free online course available for everyone who cares for children aged 0-18 years. It’s there to help you recognise emotions in yourself and your child, and helps you to see how these emotions can impact on behaviour.

Supporting Smiles (formally Point-1) offers professional mental health support to any child or young person, aged 4 – 14 years, living in Norfolk or Waveney or registered with a Norfolk or Waveney GP. You can self refer via their website.

Family Lives has a confidential helpline you can call to discuss a wide variety of issues including parenting advice, behavioural issue, child mental health problems and much more. They also provide “live chat” and e-mail communication.

This May Help has very useful information on a number of child mental health issues including anxiety, depression, self harm, online activity, teenager safety, eating disorders and school avoidance.

If you are concerned about alcohol and/or drugs you can self refer to Change Grow Live which is our local drugs and alcohol team. Their services include medical treatment, including substitute prescribing or medication that helps prevent relapse.

You can also contact Alcoholics Anonymous via their website or national helpline free on 0800 9177 650 and talk directly to someone who has overcome their own issues with alcohol, alternatively, you can email help@aamail.org for help.  

If you are looking to stop smoking you can self refer to Our Pharmacy.

You can access the adult social care team here.
Urgent help at home can be accessed via the Norfolk Swift Response Team
Are you looking after a friend or family member who due to illness, disability, mental health or addiction cannot manage without your support? Visit Carers Matter Norfolk who can help and advise you.

Just One Norfolk – Has lots of useful information on preparing for pregnancy and the pregnancy journey

British Pregnancy Advisory Service – you can self refer to the BPAS team if you are uncertain about whether you want to continue with a pregnancy.

iCash – if you’re looking for contraception, treatment for sexually transmitted infections, HIV care and treatment or related advice in Norfolk

Midwife Appointment – if you have just found out you are pregnant you can self refer to the midwife team here or you can call 01603 481222. If you are less than 6 weeks pregnant please do this when you are between 6 – 8 weeks. If you are more than 8 weeks pregnant now please do this on the next working day.

Morning After Pill – you can obtain the “morning after pill” from a number of sources other than the GP surgery

You can self refer to a 12 week weight reduction programme through this link.

To be eligible for the free support you must be:

The service is not available if:

Health A-Z – A complete guide conditions, symptoms and treatments, including when to get help

Medicine A-Z – Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions