Meet the Team at Mattishall and Lenwade Surgeries
At Mattishall and Lenwade Surgeries, our dedicated team is made up of a number of departments – each playing a vital role in delivering high-quality care to our community. With over 8,000 registered patients, our success depends on the close collaboration between clinical and non-clinical staff.
From doctors and nurses to receptionists, dispensers, and administrative staff, every team member works hard – often behind the scenes – to ensure your experience is smooth, safe, and centred around your needs.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.
Click below to learn more about the people who make your care possible.
Our Doctors
Dr Johanna FitzGerald (f)
(Partner) MB ChB DRCOG MRCGP 2000 Leeds
Dr Okechukwu N. Chukwunwike (m)
(Partner) MB BS MSc PH MRCGP FRSPH 2008 Nigeria
Dr Soulesha Maunkee (f)
(Partner) MB ChB MRCGP 2011
Dr Emily Cary (f)
MB BChir MRCP MRCGP DRCOG 2000 Cambridge
Dr Susanne Ahlund (f)
MB BS 2007 UEA
Dr Benjamin Smith (m)
MB BS MRCGP 2019 UEA
Dr Alice Antwi (f)
MB BS PG Cert Med Ed 2019 UEA
Locums
During holidays and busy periods we also engage locum doctors.
Our Nursing Team
Joanne Bannister (f)
Advanced Nurse Practitioner
BSc (Hons), MSc, RGN
Diabetes, Family Planning
An Advanced Nurse Practitioner (ANP) is a highly skilled registered nurse with advanced training, enabling them to assess, treat, prescribe, and refer patients just like a GP. ANPs provide comprehensive, patient-centred care across a variety of clinical settings. Additionally, our trained care navigators (reception staff) will signpost you accordingly to ensure you see the right professional for your needs, helping you get the best possible care quickly and efficiently, this may mean you see the ANP instead of a GP.
Our nursing team consists of qualified nurses who can prescribe medications, registered practice nurses, healthcare assistants, and phlebotomists. Practice nurses are experienced professionals who can help with a wide range of health issues such as family planning, healthy living advice, blood pressure checks, and wound dressings. They also run clinics for long-term conditions like asthma and diabetes, conduct minor ailment clinics, and carry out cervical smears.
Together, our nursing staff provide comprehensive care and support to help you manage your health effectively. Whether you need treatment, monitoring, or routine procedures like blood tests, our team is here to ensure you receive high-quality, patient-centred care every step of the way.
Our Practice Team
The management team ensure the smooth running of the practice, overseeing both the clinical and non-clinical staff.
Steve Middleton
Practice Business Manager
Clinical lead for the practice. Data Protection Officer.
Jacqui Gray
Deputy Practice Manager/Finance Manager
Administration lead for the practice
Gavin Allard
Pharmacy Manager
Charlotte Molloy
Patient Services Manager
Emma Edwards
Practice Data & Systems Manager
Clinical management and IT, data and telephone systems.
Diane Curson
Dispensary Services Manager
Our Patient Support Teams – Reception, Administration & Secretarial Staff
Our Patient Care Team is your first point of contact for your healthcare needs. Whether you’re calling, visiting, or messaging us, our reception, administration, and secretarial teams work in separate but closely connected roles to ensure you receive the right care at the right time.
Reception
Our reception team plays a vital role in linking patients with the practice. They are your initial point of contact for general enquiries, helping to guide you through the healthcare system. They can provide basic information on services, test results, and direct you to the most appropriate clinician or service based on your needs. Our trained care navigators are skilled at signposting patients to the right care pathway efficiently and confidentially.
Administration
Our admin team works behind the scenes to keep the practice running smoothly. They manage incoming correspondence, process patient registrations and send out invitations for routine health reviews and screenings. Their work ensures all patient records are up to date and accurate.
Secretarial Team
Our secretaries support the clinical team by managing medical correspondence, processing referrals, and ensuring timely communication between the practice and other healthcare providers. They help coordinate care and ensure patients are referred promptly and appropriately.
Together, these teams form the backbone of our practice, working collaboratively to maintain a professional, welcoming, and patient-centred environment. We are proud to be part of the local community and are committed to providing the highest standard of support throughout your healthcare journey.
Our Lenwade Team
At Lenwade, our small but experienced team truly does it all. With over 25 years of combined service, we handle everything from booking appointments and answering patient queries to dispensing medication, managing prescriptions, and supporting finance, admin, and clinical tasks.
Between us, we cover reception, dispensary, typing, and general administration, working closely with the wider team at Mattishall to ensure smooth, coordinated care across both sites.
Our PCN Staff
As part of our commitment to delivering joined-up, personalised care, we are proud to have in-house staff provided through our Primary Care Network (PCN), including a GP Assistant (GPA) and a Care Co-ordinator.
GP Assistant (GPA)
Our GPA is medically trained and plays a key role in supporting our GPs. They help manage a large volume of clinical correspondence that comes into the practice, ensuring it is reviewed and actioned efficiently. The GPA also liaises closely with our GPs, helping to streamline workflow and free up time for patient care. In some cases, they may also assist with clinical observations and administrative preparation for consultations.
Care Co-ordinator
Our Care Co-ordinator plays a vital role in supporting patients with complex or long-term health conditions. They help ensure that care is well-organised and tailored to individual needs by coordinating between different health and social care services. They also support patients in understanding and managing their care plans and appointments, helping them stay on track with their treatment and health goals.
Together, our PCN team enhances the care we provide by improving access, continuity, and support for patients who need more focused or ongoing help.
Diane
GP Assistant
BSc. Hons.
Ayesha
Care Co Ordinator
Our Medication Team
Our in-house medical team includes a highly skilled group of pharmacy professionals who work together to ensure the safe, efficient, and effective use of medicines within the practice.
Clinical Pharmacist & Pharmacy Technician
Our Clinical Pharmacist works closely with GPs to resolve medication-related queries, optimise treatment plans, and review prescriptions—ensuring each patient receives the most appropriate and effective care. They also manage hospital letters and any medication changes following hospital visits, helping to keep your treatment safe and up to date.
Our Pharmacy Technician plays a vital role in supporting the team by preparing and processing prescriptions, assisting with medication reviews, and helping patients with any medicine-related queries. They also help manage hospital discharge letters and medications, ensuring a smooth transition of care back into the community.
Together, they provide a seamless, accurate, and patient-centred pharmacy service.
Andreea
Clinical Pharmacist
Bethan
Pharmacy Technician
Dispensary Team
Our dispensing admin team plays a key role in managing prescription services. They issue repeat prescriptions, dispense medication for our dispensing patients, and forward prescriptions to external pharmacies when needed.
The team also handles medication queries, supports GPs with prescription-related tasks, and ensures timely actioning of any medication changes following hospital letters. They work closely with the clinical team and Mattishall Pharmacy to help deliver a smooth and efficient service for our patients.