Need a Home Visit?
Home visits only for patients who are genuinely housebound.
Whenever possible, we ask that patients are brought to the Surgery, where we have the right equipment and facilities to provide the best care. We expect all children to be brought to the Surgery.
If you think you or someone you care for needs a home visit, please call Mattishall Reception on 01362 850227 before 10.30am. This helps our doctors plan their day and make the best use of their time. Each home visit takes the time of four to five appointments, so we need to reserve them for those who really need them.
We can’t guarantee which doctor/ANP will visit, as this depends on availability. The doctor will decide whether a home visit is appropriate based on your needs.
Please note, we cannot offer home visits due to lack of transport. If you need help getting to the Surgery, local Community Car Schemes may be able to help.
In a medical emergency, always dial 999 for an ambulance.
You may also be visited at home by a community nurse (if referred by your GP) or a health visitor (for example, if you’ve recently had a baby or have a child under five).
To request a home visit:
– Contact us by 10:30am to request a visit, this will help us to prioritise visit requests
– If you feel it’s an emergency do not contact us, call 999 instead
Note: If you have a member of the District Nurse team visiting you and you are not at home, you will be removed from their list as a housebound patient
– Call reception on 01362 850227