Text notification service

Posted by: emmaedwards - Posted on:

Our SMS text notification service has been introduced to notify patients when medication is ready to collect from Mattishall Dispensary & Pharmacy. We currently require 7 working days to process your prescription – this includes typing, authorisation by a prescriber, ordering from suppliers, picking from the robot, labelling, checking, bagging and allocation to a collection point. Once allocated for collection the patient is sent a SMS text message to their mobile number to notify them. This is when all items are available. This collection may be from the counter in person or, if you are registered, from the Pharmabox 24 hour Prescription Collection Point.

If you have signed up for the Text Notification service and do not receive a SMS text message please let us know so that we can investigate and remedy the problem.

To sign up to the Text Notification service or report issues please provide your Name, Date of birth and mobile number via email to [email protected] with SMS in the subject header.